The Modernization Experts

About Cloudologic

Our Services

We are a prominent cloud consulting and IT service firm, with a particular focus on cloud operations, cyber security and managed services. Our base of operations is strategically situated in Singapore, from where we have built a formidable global presence. Over the past decade, our commitment to deliver high-quality services has earned us the trust of our customers, positioning us as a dependable and trusted partner.

IT Consulting


Cloud Services

Consultation, analysis and planning

Identity and Access Management

Multi factor authentication (MFA) or 2 factor authentication (2fa)

Optimization of existing cloud solutions

Setting up of new cloud solutions

Cloud migrations

Data Security

Automation

Configuration and administration

Monitoring, troubleshooting and 24/7 support


Monitoring Services

Automated monitoring and alerting with Managed Monitoring

Linking to other WBS services

Consulting and definition of requirements

Project management

Product-independent evaluation

Workshops and training

On-site implementations


OS Support

Environment design

Deployment, Setup, Confi guration of Operating system

Internet Information Services confi guration and maintenance

Cluster configuration and maintenance

Monthly patching

Implement & maintain all infrastructure agents

24/7 Monitoring of all servers

Regular Housekeeping

Improving Security

Cut down costs by using inhouse developed tools to automate and simplify daily tasks


Database Services

24/7 Database-Monitoring & support

Database-Migration

Database-Upgrades

Database-Consulting


Datacenter Housing

Analyze, plan and project hardware

Server farm optimization

New installation & migration

Dismantling decommissioning old hardware

Disposal of old hardware

Exchange & repair

Setup, confi guration & administration

Datacenter setup & relocation

Maintenance (patching current fi rmware)

Monitoring, troubleshooting, and 24-7 support


Network

Analysis, design, and project planning.

Optimization and automation of existing networks and security structures

Installation & migration to the new network technologies (e.g. MPLS lines to SD-WAN with cost savings of usually 40-60%)

Setup, configuration and administration, monitoring, troubleshooting, and 24-7 support


Facility IT

Installation of network components

Moving workstations

Patching telephones, printers, PCs, Polycom

Electrical installation (e. g. fl oor tanks electrical/network

Laying of network cables (LAN, copper/fi ber optics)

Installation/commissioning UPS

Extension of existing networks and WLAN connection

Service/maintenance

DevOps


Automation Support

Installation/Implementation

Migration & Upgrade

Administration & Health check

Graphical Monitoring

Disaster Recovery

Custom solution development for SAP and non-SAP systems

Scripting

Project Management


Customized Software Development

Product strategy and design

Agile project management

Full stack engineering

Testing and Quality Assurance (QA)

SCRUM evangelists

Cyber Security


Identity- & Access Management

Product development and design

Agile project management

Full stack engineering

Testing and quality assurance (QA)

Integration

Training and Support

Azure, AD and LDAP synchronisation

Single Sign-On


Identity and access management

Identity and access management

Strong multi-factor authentication with push approval, OTP token, FIDO token, SMS code and other options.

Combines highest security & ease of use

Easy management of adaptive policies, roles, groups and users

Easy integration & connectivity

Customer Engagement


Service Desk

Authorisation requests

Unlocking user accounts

Password resets

Software and hardware

Print, scan, fax

VoIP telephony

Windows 10 & Microsoft 365

Enterprise Vault

Citrix applications

Airwatch (Mobile Device Management)

Network and security (VPN and network)

Recording of complaints

Enquiries about in-house processes and tools


Operation Support Center

First Level Support

Responding to technical support calls

Dispatching

Remote troubleshooting, analysis & resolution of issues

Incident Management

Monitoring, maintaining and control of IT services

Installing, updating and setting up operating systems and applications

Providing solutions proactively

Proper communication flow